The Complete ISP
Billing & Management
Platform for Bangladesh
Automate billing, monitor OLTs & MikroTik in real-time, and resolve subscriber issues instantly with BillTap AI — your intelligent support engineer that speaks Bengali, English & Banglish.
আপনার ইন্টারনেট সমস্যা সমাধানে নিচের ধাপগুলো অনুসরণ করুন:
- ১. আপনার রাউটার ও ONU রিস্টার্ট করুন
- ২. আপনার বিল পরিশোধ করা আছে কিনা চেক করুন
- ৩. ONU তে কোন লাল বাতি জ্বলছে কিনা দেখুন
*আপনার বর্তমান বকেয়া: ৳0
Your AI Support Engineer
That Speaks Your Language
BillTap AI is built into every account — no extra setup, no API keys, no monthly fees. It understands Bengali, English, and Banglish (Bengali written in English script like "amar internet slow").
Instant Diagnosis
Checks billing, PPPoE, OLT/ONU, MikroTik — finds root cause in seconds
Smart Suggestions
Autocomplete suggestions as you type — guides customers to the right answers
9 Intent Categories
Billing, speed, connectivity, OLT, packages, routers, accounts, feedback, advanced
Always Learning
Feedback analysis with sentiment detection — improves responses over time
Everything Your ISP Needs,
One Unified Platform
From automated billing to AI-powered analytics — 15+ integrated modules purpose-built for Bangladeshi ISPs.
BillTap AI — Intelligent Support Assistant
AI-powered support that understands Bengali, English & Banglish. Diagnoses internet issues, checks billing, monitors OLT/ONU, suggests packages, and resolves tickets — all from a simple chat interface. Powered by Google Gemini Pro with intelligent intent detection and automated diagnostics.
Automated Billing & Invoicing
Generate invoices in BDT, auto-send due reminders via SMS, collect payments via bKash/Nagad/SSLCommerz, and auto-reconnect — zero manual work.
Real-Time Network Monitoring
Monitor OLTs (Huawei, ZTE, BDCOM, VSOL, HSGQ, CData) and MikroTik routers via SNMP & SSH with real-time NOC dashboard and instant alerts.
Subscriber Lifecycle Management
Full CRM with KYC, package assignment, auto-expiry, self-service customer portal, support ticketing, and automated notifications via SMS & WhatsApp.
GIS Fiber Network Mapping
Visual fiber network maps with NGSPL integration, topology editor, splice management, node/tray tracking — complete OSP toolset for field teams.
Reseller Management
MAC & bandwidth reseller portals, commission tracking, wallet system, white-label billing, and sub-reseller management with full reporting.
Inventory & Asset Tracking
Track routers, ONUs, cables, splitters. Manage procurement, stock in/out, technician deployments, supplier returns, and asset lifecycle.
HR & Access Control
Employee management, attendance tracking, departments, physical access control, payroll, and role-based permissions for your entire team.
BTRC Compliance & Reports
Built-in DIS/BTRC reporting, financial statements, collection analytics, cash flow, and customizable dashboards for data-driven decisions.
Every Portal. Every Device. One Platform.
Connected portals for every stakeholder in your ISP — all synced in real-time.
Admin Portal
- Full module access & configuration
- Advanced reports & analytics
- Staff & role management
- Network device monitoring panel
- BillTap AI for agent-assisted support
Client Portal
- Online bill payment (bKash/Nagad/Card)
- Connection status & usage history
- Submit & track support tickets
- Invoice & payment history
- BillTap AI for self-service support
Reseller Portal
- Own client management & billing
- Commission tracking & withdrawals
- Package reselling tools
- Sub-reseller management
- Performance dashboard & reports
Works With Everything You Already Use
Seamless integration with all major hardware vendors, payment gateways, and SMS providers in Bangladesh.
Hardware & Network
OLT
OLT
OLT
OLT
RouterOS
OLT
Payment Gateways
SMS & Communication
Built Different. Built for Bangladesh.
Not a generic platform re-skinned for ISPs — architected from day one for Bangladeshi broadband businesses.
BDT Native
Pricing, invoicing, and reports in Bangladeshi Taka. Built for the local ecosystem.
BTRC Compliant
Built-in DIS/BTRC reporting — no extra plugins or manual workarounds needed.
AI-Powered Platform
Built-in AI assistant understands Bengali, English & Banglish. Diagnoses issues instantly.
Multi-Tenant SaaS
Each ISP gets isolated database with subdomain routing. Secure and scalable.
Ready to Transform Your ISP?
Join 100+ Bangladeshi ISPs using BillTap — with built-in AI support that speaks your customers' language.
No credit card required · Free onboarding · Cancel anytime