About Us

The Platform Behind
100+ Bangladeshi ISPs

BillTap is the all-in-one ISP management platform purpose-built for Bangladeshi internet service providers — combining billing, network monitoring, subscriber management, and AI-powered analytics.

Our Story

Born from Real ISP Challenges

BillTap was founded by ISP professionals who experienced firsthand the chaos of juggling multiple tools — separate billing systems, manual network monitoring spreadsheets, scattered subscriber databases, and endless paperwork for BTRC compliance.

We set out to build one unified platform that does it all. Today, BillTap serves 100+ ISPs across Bangladesh, managing 50,000+ subscribers with modules spanning automated billing, real-time OLT & MikroTik monitoring, subscriber CRM, reseller management, HR, inventory, GIS fiber mapping, and AI-powered analytics.

From small local providers in rural areas to large operators in Dhaka managing 50,000+ connections — BillTap scales with your business. Every feature is designed around how Bangladeshi ISPs actually operate.

Why ISPs Choose BillTap

True Multi-Tenant SaaS

Each ISP gets their own isolated database with subdomain routing. Your data stays yours.

BTRC Compliant Reporting

Built-in DIS/BTRC reports — no extra plugins, no manual workarounds, no last-minute panic.

Multi-Vendor OLT Support

Huawei, ZTE, BDCOM, VSOL, HSGQ, CData — all managed from one unified NOC dashboard.

BillTap AI — Intelligent Support

AI assistant that speaks Bengali, English & Banglish. Diagnoses internet, billing & ONU issues instantly via chat.

24/7 Local Support

Dedicated Dhaka-based support team. In Bengali or English — we're here when you need us.

Modules

15+ Modules. Endless Possibilities.

Every tool your ISP needs — no bloat, no workarounds, no third-party plugins required.

Billing & Collections

Auto-invoicing, due SMS, bulk collection, payment reconciliation

NOC & Network Monitoring

Real-time OLT/MikroTik monitoring, SNMP/SSH, instant alerts

Subscriber CRM

KYC, package mgmt, auto-expiry, self-service customer portal

Reseller Management

MAC/bandwidth resellers, commission, wallet, white-label billing

GIS Fiber Mapping

NGSPL integration, topology editor, splice/node management

Inventory & Assets

Stock, procurement, technician deployments, supplier returns

HR & Access Control

Employees, attendance, payroll, physical access, role permissions

BillTap AI Featured

AI assistant for Bengali/English/Banglish — diagnoses billing, internet, OLT issues instantly

Analytics & Reports

Financial reports, BTRC compliance, collection analytics, dashboards

Support Ticketing

Ticket management, SLA tracking, escalation workflows

SMS & Notifications

Bulk SMS, WhatsApp, email alerts, automated due reminders

Payment Gateway Integration

bKash, Nagad, SSLCommerz, ShurjoPay, AmarPay, bank transfer

Our Mission

Empowering Bangladeshi ISPs with Technology

We believe every Bangladeshi ISP — regardless of size — deserves access to enterprise-grade technology. BillTap makes that possible with an affordable, all-in-one platform that grows with you.